Privacy policy

In accordance with European Regulation 2016/679 of 27 April 2016 (known as the ‘General Data Protection Regulation’ or RGPD)

This personal data protection charter (hereinafter: the ‘Charter’) describes the commitment of the Site myhobby.place - Envoye SASU - 7 rue de l'essor, 77760 LA CHAPELLE LA REINE - SIREN: 881302020 - RCS: 881 302 020 R.C.S. Melun. edited by Christophe Cussigh-Denis as data controller with regard to respect for the privacy and protection of personal data of its users. This Charter has been drawn up to inform you of the practices and conditions under which myhobby.place collects, uses and stores your personal data (hereinafter referred to as the ‘Data’).

You will find a description of the various Data that we may collect and process or that you may transmit to us when you access and/or use the https://myhobby.place site (the ‘Site’) on which our products are sold. The term ‘Site’ refers only to the https://myhobby.place website.

In view of the constant evolution of laws and regulations relating to technology and the protection of personal data, this Charter is likely to be updated. If you are a user of the Site, you will be informed of any changes by e-mail. 

If any of the clauses of the present Charter should be declared null and void or contrary to the law, you will be informed by e-mail.

If any of the clauses of this Privacy Policy should be declared invalid or contrary to regulations, it will be deemed unwritten but will not invalidate the other clauses of this Privacy Policy.

This Privacy Policy applies to Data collected : 

  • Via simple browsing on the Site
  • Via e-mails exchanged between you and myhobby.place or any other electronic messaging tool
  • When you create a user account on the Site
  • When you place an order on the Site
  • When you subscribe to the Site's newsletter (the ‘Newsletter’).

It does not apply to information collected by any third parties or via sites managed by them, including via applications or content (including advertisements) redirecting the user to the Site. We thank you for reading carefully the Charter concerning the processing of your Data and we inform you that browsing our Site necessarily implies acceptance of this Charter. If you do not accept this Charter, we invite you to leave our Site. It is your responsibility to check that the Data communicated to myhobby.place are in conformity. If necessary, you have the possibility of correcting and updating them from your My Account space.

1 / What data is collected by myhobby.place?

Depending on the nature and purpose of your interaction with myhobby.place (creation of a user account, subscription to the Newsletter, completion of contact forms, as well as during any telephone exchanges) we are likely to collect the following Data:

  • Your e-mail address will be requested if you wish to create a user account, communicate with us via the contact forms and/or receive our Newsletter.
  • Data relating to your identity such as your surname, first names, e-mail address, postal addresses and telephone numbers may be requested from you
  • Data relating to browsing: this is Data relating to the way in which you use the Site, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed.
  • Data concerning your visits to the Site, including traffic data, log files and other data or communication resources that you use to access the Site
  • Data relating to orders: your postal address is required for invoicing purposes. Similarly, your bank details, PayPal or other financial partner must be provided in order to pay for your order.
  • Data relating to the use of social networks when you use their functionalities.

2 / How is your data collected?

Data may be collected in various ways on the Site. Data can be collected directly when you transfer them to us by means of the contact and user account creation forms, newsletter registration forms available on the Site and/or communicated when you contact us by telephone. When you contact us by these different means, a copy of your exchanges with myhobby.place, including e-mail addresses, may be made and archived. myhobby.place also collects certain Data indirectly by means of cookies/trackers. We invite you to read our Cookie Charter, intended to help you better understand these technologies and the use we make of them on the Site and in the context of our services, applications and tools.

3 / Why is your data collected?

  • To send you our Newsletter and/or personalised commercial offers if you have consented to this 
  • To manage orders and execute the contract 
  • Ensure the security and traceability of purchases on the site
  • Send you information about your account (including purchase invoices and order history)
  • Manage your requests sent via the contact page
  • Allow you to leave an opinion on the products and/or the Site
  • Inform you of changes to the Site or our products and services
  • To comply with our rights and obligations under contracts entered into with users and for any other lawful purpose.

We may also use cookies or tracers:

  • To secure your browsing and improve your user experience, in particular by recognising the user name and password you have already provided so that you do not have to enter them on every page of the Site where they are required. Refusal to do so will prevent you from ordering from the Site (impossible identification).
  • To analyse traffic and data on the Site in order to measure the number of users of the Site, to make it easier to use and to ensure its ability to respond quickly to your requests.
  • Refusal to fill in the Site's form(s) correctly may block access to certain pages, particularly those concerning the ordering of products or services.

4 / Who processes your data?

Your Data is processed by myhobby.place staff and associates in charge of :

  • Site management (orders and shipments)
  • The management of the support, to answer all your questions 
  • The management of the invoicing.

Moreover, within the framework of our activity, and for the needs of treatment, your Data are likely to be communicated to subcontractors, service providers or other third parties, and in particular: 

  • Crédit Agricole
  • Mailjet
  • Carriers (La Poste, Colissimo) 
  • Accounting services 
  • Tax services 
  • Google Analytics
  • Crisp

Each of these actors respects a commitment of confidentiality concerning the use and the treatment of the personal data.

For the management of the payment and in order to facilitate the experiment of its users, myhobby.place proposes the following means of payments to carry out the purchases on the Site: 

  • Online payment by credit card (Carte Bleue, Visa, Eurocard / Mastercard) managed by Crédit Agricole
  • Payment by bank transfer 

myhobby.place does not have any access to your identifiers and numbers of bank card. All the transactions are made safe using an encoding SSL, guaranteeing you at the same time the identity of the organization of payment and the confidentiality of the data.

To send out our newsletters, our e-mail campaigns are managed by Mailjet SAS - 43 rue de Dunkerque - 75010 Paris - France.

All of the sub-contractors, service providers, Partners or other third parties mentioned above are bound by contractual obligations to respect the confidentiality and protection of the Data and to process it solely for the purposes for which we transmit it to them. 

Your Data may be transferred to any purchaser or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of myhobby.place's assets due to uncertainty or bankruptcy, liquidation or other processes in which myhobby.place User Data is one of the transferred assets. 

Finally, we may also disclose your Data: 

to comply with any mandate required by applicable law, including governmental and regulatory requests if we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of myhobby.place, its customers, or other stakeholders. 

This possible disclosure includes the exchange of information with other companies and organisations for the purposes of protection against fraud and counterfeiting.

The Site may contain links to various sites and social networking platforms managed on third-party servers, by persons or organisations over which myhobby.place has no control. As a result, we cannot under any circumstances be held responsible for the way in which your Data is stored or used on the servers of these third parties. We advise you to take note of the applicable charter in terms of protection of personal data of each third party Internet site to which you will access via the Site in order to appreciate the way in which your Data will be used.

5 / How long is your data kept?

myhobby.place only keeps your Data for the length of time necessary for the purposes set out in Article 3. This retention period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this period. Similarly, certain legal obligations impose a specific retention period. 

When you subscribe to the Newsletter, we keep your e-mail address until you unsubscribe. 

When you contact myhobby.place using the contact form or when you contact us by telephone, your data may be retained:

  • up to one (1) year from the last contact if you do not have a customer account or have not placed an order on the Site. 
  • up to ten (10) years (legal period) from the last order placed on the Site, if this information concerns this order. 
  • in all other cases, the Data exchanged will be kept for no longer than one (1) year.
  • With regard to your user account, all of your billing data is kept for ten (10) years from the date of purchase, even if you have requested that your user account be deactivated.

If you request the deletion of Personal Data, your user account on the Site will be deactivated and anonymised, and then completely deleted at the end of the aforementioned periods from the day on which you made the request. Finally, the Data collected by means of cookies or tracers will be kept for up to six (6) months in the case of cookies or tracers measuring the audience and up to thirteen (13) months in the case of the others. Beyond the aforementioned retention periods, your Data will be anonymised and retained exclusively for statistical purposes.

6 / How is your data protected?

Your Data is stored on a secure server protected by a firewall and antivirus software. We have put in place technical and organisational measures to guarantee the security and confidentiality of your Data against accidental loss and against unauthorised access, use, modification and disclosure. However, given the inherent characteristics of the Internet, it is impossible for us to guarantee the optimum security of information exchanges on this network. We endeavour to protect your Data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held responsible for non-compliance with the confidentiality parameters or security measures in place on the Site. In this respect, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep secret the password enabling you to access your user account. Under no circumstances should you divulge it to third parties. Similarly, be careful when disclosing information in the public sections of the Site, which can be consulted by any user of the Site.

7 / What are your rights?

You may browse the Site without providing any Data. In this case, you will not be able to use certain features of the Site and, in particular, to make purchases (if you are an ordinary user) and/or downloads from the Site. 

You may refuse to provide your bank or PayPal details and/or your postal addresses. In this case, you will not be able to make any purchases on the Site. 

You may decide that you no longer wish to receive the Newsletter and our personalised offers: simply log in to your user account on the Site or click on the link in the e-mail sent to you.

In any event, you can access your user account at any time to consult or update your Data and unsubscribe from our Newsletter if you have subscribed to it. In accordance with the provisions of the applicable regulations on the protection of personal data, in particular the European Data Protection Regulation 2016/679 (the ‘RGPD’) and the French Data Protection Act of 6 January 1978 no. 78-17, as amended, you have the right to access and rectify your Data.

In addition, subject to the conditions laid down by the aforementioned regulations for the exercise of these rights, you benefit from : 

  • the right to have your Data deleted (except for accounting data, which must be kept for 10 years under French law - article L123-22 of the French Commercial Code)
  • a right to limit the processing of your Data 
  • a right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the RGPD 
  • a right to the portability of the Data you have provided (for automated processing based on consent or the performance of a contract) 
  • The right to withdraw consent, where this has been requested from you. Where the processing of your Data is carried out on the basis of your consent, you may withdraw it at any time.
  • You acknowledge, however, that the processing carried out prior to the withdrawal of your consent remains perfectly valid. You also have the right to object, without giving any reason, to myhobby.place analysing your Data in order to share it for marketing purposes.

However, in accordance with article 12.6 of the RGPD, for the exercise of these rights, myhobby.place, as responsible for this treatment, reserves the right to ask you to justify your identity. We inform you that the data allowing to justify your identity will be removed once we will have answered your request. You may exercise these rights by sending an e-mail in French to support@myhobby.place or to the following address

Envoye SASU - 7 rue de l'essor - 77760 LA CHAPELLE LA REINE - France

We have a period of one month in which to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or excessive number of requests.

8 / Storage of data collected by myhobby.place

The Data collected as part of the use of the Site is stored exclusively on a server located in Europe (France), hosted by the company OVH - 2 rue Kellermann - 59100 Roubaix - France. RCS Lille Métropole 424 761 419 00045.